Terms of Purchase for Elite Fleet

1. Introduction

These Terms of Purchase (“Terms”) govern your purchase of products from Elite Fleet. By placing an order on our website www.elitefleetcorp.com

2. Product Use

• Intended Use: Our products are intended for personal use only. They are not to be resold or used for commercial purposes without our prior written consent.

• Care Instructions: Follow all care instructions provided with our products to ensure their longevity and quality.
3. Order Process

• Order Acceptance: All orders are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including inaccuracies in pricing or availability.

• Order Confirmation: After placing an order, you will receive an email confirmation. This email does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.

• Payment: You must provide valid payment information when placing an order. By providing a payment method, you represent and warrant that you are authorized to use the payment method and authorize us to charge the amount due to that payment method.

4. Pricing and Availability

• Pricing: All prices are in [Your Currency] and are subject to change without notice. We strive to ensure accuracy but are not responsible for typographical errors.

• Availability: We make every effort to ensure that our products are available. However, we do not guarantee the availability of any product at the time of order.

5. Shipping and Delivery

• Shipping Costs: Shipping costs will be added to your order total and will be clearly displayed during the checkout process.

• Delivery Times: Delivery times are estimates and may vary depending on your location and shipping method. We are not responsible for delays caused by shipping carriers or customs clearance.

6. Returns and Exchanges

• Return Policy: We accept returns within 14 days of delivery for a full refund or exchange, provided the product is unused, in its original packaging, and in the same condition as received.

• Return Process: To initiate a return, contact our customer service at winn@elitefleetcorp.com with your order number and reason for return. We will provide you with return instructions.

• Return Shipping: You are responsible for return shipping costs unless the product is defective or we made an error with your order.

• Exchanges: Exchanges are subject to product availability. If the requested product is unavailable, we will process a refund.

7. Refunds

• Processing Refunds: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 14 days to your original payment method.

• Partial Refunds: Partial refunds may be granted for items that are not in their original condition, are damaged, or are missing parts for reasons not due to our error.

8. Chargebacks

• Disputes: If you dispute a charge with your credit card company (a “chargeback”), and we successfully challenge the chargeback, you agree to reimburse us for any costs incurred in connection with the challenge, including our reasonable attorneys’ fees.

• Communication: Before initiating a chargeback, please contact our customer service to resolve any issues.

9. Damaged or Defective Products

• Reporting Issues: If you receive a damaged or defective product, contact us immediately at winn@elitefleetcorp.com with your order number and photos of the damaged or defective item.

• Resolution: We will work with you to resolve the issue, which may include a replacement, refund, or store credit.

10. Custom and Personalized Orders

• Non-Returnable: Custom and personalized orders are non-returnable and non-refundable unless they arrive damaged or defective.

• Accuracy: Ensure that all custom order details are accurate before placing your order. We are not responsible for errors made by the customer.
11. Promotions and Discounts

• Validity: Promotions and discounts are subject to specific terms and conditions, which will be provided at the time of the offer.

• Exclusions: Promotions and discounts cannot be combined unless otherwise stated.

12. Privacy and Security

• Data Protection: We take your privacy seriously. Please review our Privacy Policy: https://toucan-goby-t7tf.squarespace.com/privacy-policy-1 for details on how we collect, use, and protect your personal information.

• Security Measures: We implement security measures to protect your payment information. However, we cannot guarantee the security of data transmitted over the internet.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting the updated Terms on our website. Your continued use of the website after any changes constitutes your acceptance of the new Terms.

14. Governing Law

These Terms and any disputes arising out of or related to your purchase of products from OlivierTheStylist shall be governed by and construed in accordance with the laws of the State of Virginia, United States of America, without regard to its conflict of laws principles.

15. Contact Us

If you have any questions about the Terms Of Purchase, please contact us:

• Email: winn@elitefleetcorp.com

• Phone Number: +1 (434) 953-0367

• Company Name: Elite Fleet

The Terms Of Purchase Policy was last updated on 7/12/24